Are you fluent in both English and French? Apply Now!

Working with one of our top financial clients, this role calls for a Bilingual Banking Associate. This position involves providing essential back-office support within a fast-paced banking environment, focusing on estate processing, customer service, and operational transactions. The role offers a great opportunity for career growth and development within a reputable financial institution.

PAY RATE RANGE (CAD): $17.60/hr– $24.87/hr

Responsibilities

• Process estate files, including transactions and communication with authorized representatives
• Support operational activities within the designated functional area of Operations & Technology
• Maintain quality and adherence to service level agreements (SLAs) and productivity targets
• Respond to client inquiries, ensuring a positive customer experience and timely resolution of issues
• Escalate complex matte...