Job Title: Bilingual Administrative ManagerJob Description
This role oversees the day-to-day operations of a busy office within a collections environment, leading a bilingual administrative team and supporting a separate collections department. The Administrative Manager ensures smooth office management, delivers high-quality customer service, and provides hands-on coaching, training, and support to administrative and customer service staff.
Responsibilities

+ Manage the daily operations of the office and ensure all administrative functions run efficiently and on schedule.

+ Lead and supervise administrative associates, providing clear direction, guidance, and support.

+ Deliver high-quality customer service and customer support, including handling escalated inquiries and resolving issues promptly and professionally.

+ Coordinate and oversee administrative support activities that assist both the administrative team and the collections departmen...