The Contractor team shall provide systems engineering, custom application development, database administration and operations and maintenance (O&M) for the Sponsor system in support of the full system lifecycle. The Contractor shall provide support for deployment packaging, system maintenance and troubleshooting for software and virtual infrastructure (cloud) components to maintain sustainability and reliability of the Sponsor’s system.

a.      Provide technical guidance to ensure program deadlines are met.

b.      Document appropriate technical details.

c.      With Sponsor oversight, apply process improvement practices to re-engineer methodologies and principles and business-process modernization projects.

d.      Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques.

e.      Ensur...