The Contractor team shall provide systems engineering, custom application development, database administration and operations and maintenance (O&M) for the Sponsor system in support of the full system lifecycle. The Contractor shall provide support for deployment packaging, system maintenance and troubleshooting for software and virtual infrastructure (cloud) components to maintain sustainability and reliability of the Sponsor’s system.

a.      Investigate virus, malware alerts, and incidents to determine root cause, entry point of code, damage risk, and report this information immediately to the Sponsor.

b.      Investigate and analyze all data sources, to include Internet, Sponsor Community reporting, security events, firewall logs, forensic hard-drive images, and other data sources to identify malware, misuse, unauthorized activity or other cyber security related concerns and report this immediately to the Sponsor.

c.      Moni...