Summary


Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts professional client interviews obtaining accurate demographic, insurance and medical information including but not limited to mental health history, current and past drug use, past or active thoughts of suicide. Accurately and professionally documents phone encounters in client medical records using a pre-built template. Navigates clients to the proper provider based on services needed, insurance, and medical history and schedules the initial assessment. Schedules interpreters as needed. Researches clients medical records to ensure the proper assessments are scheduled based on past services. Processes incoming referrals from external and internal referral sources, such as PPG, Department of Child Services (DCS), Court system, Community Corrections or State hospitals. Reviews re...