Collaborate with stakeholders to understand their needs and gather detailed business requirements, processes, and solutions.
Develop and document business and IT process models to illustrate current and future states.
Perform fit-gap analyses.
Gather and document design requirements.
Communicate findings, recommendations, and project updates to stakeholders.
Prepare and execute testing plans, leading and assisting team members in performing and completing test activities, and documenting/communicating testing results.
Assist with development of plans and work artifacts in support of the project management life cycle.
Assist with troubleshooting software systems.
Identify opportunities for process improvement a...