Enhance employee engagement as a Benefits Partner. Provide crucial support for benefits-related queries and administrative processes in a fully remote role that emphasizes bilingual communication.
In your role, you will manage requests from employees and retirees regarding benefits, requiring 3 to 5 years of relevant experience. Your expertise will be vital for educating staff, addressing claims issues, and reviewing operational processes while ensuring compliance with Canadian laws.
Key Responsibilities:
• Respond to employee inquiries on group benefits and policies
• Support employees with claims issues and benefit changes
• Follow up on life insurance requests and premium payments
• Participate in check deposit processing
• Assist in invoice payment and reconciliation tasks
Requirements:
• Relevant DEC or Bachelor's Degree
• 3 to 5 years of experience in benefits administration
• Deep understanding of Canadian legislation
• Bilingual in English an...