**Designation-Benefits Operations Administrator (BOA)**

**Key Expectations**

+ Process all activities related to client benefit plans with high accuracy and timeliness.
+ Consistently meet or exceed client Service Level Agreements (SLAs).
+ Develop a strong understanding of client plan provisions and related documentation.
+ Prioritize work effectively to respond to client and participant needs.
+ Ensure adherence to predefined procedures, process guidelines, and compliance standards.
+ Actively participate in daily huddles and status meetings to ensure smooth operations.

**Required Skills**

+ Strong attention to detail and ability to handle transaction-based processing.
+ Good computer operating skills, including MS Office applications.
+ Typing speed of minimum **25 WPM with 90% accuracy** .
+ Good written and verbal communication skills are important.
+ Ability to collaborate effectively with cross functional teams (CS,...