Description
Coordination of Benefits Specialist -

+ This team is looking for a dedicated caregiver who is eager to help patients resolve their insurance billing issues.

+ 2+ years' experience with insurance follow up or denials, as well as customer service experience.

+ The focus of this position is to work between patient and insurance companies to resolve their coordination of benefits claim denials.

+ Calls between the patient and insurance team together are the primary driving force as well as the inbound/outbound call center that is manned by this team.

Key Responsibilities:

+ Oversee the Coordination of Benefits Denial Team.

+ Act as liaison between patients and insurance companies.

+ Handle high-volume communication: letters, text messages, and three-way calls (a major advantage of this program).

+ Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to p...