About the role

The Benefits Associate will play a crucial role in ensuring the accuracy and integrity of our reconciliation processes. This position involves meticulous reconciliation work, identifying and resolving discrepancies within the PRISM system and Carrier Websites. If any issues arise, the Benefits Associate will promptly escalante them to maintain timely and accurate customer payments and deductions.

Responsibilities

Benefit Invoice Reconciliation: Conduct a thorough reconciliation or audit of benefit invoices, comparing and identifying inconsistencies between collected amounts and actual payments.

Discrepancy Resolution: Resolve discrepancies identified during reconciliation within PRISM, Tabulera, and Carrier websites. Ensure accurate financial records.

Smartsheet Maintenance: Update Smartsheet with real-time annual balance sheet information for review by the Benefits Control Team.

Assist in Position Replacem...