Drive service excellence as an Assistant Manager at Belron Canada. Lead a talented team to enhance customer experiences in a vibrant service center environment.
As the Assistant Manager, you will be the brand's face, responsible for guiding operational performance and team collaboration. You will coach the team to meet customer needs while ensuring a positive work atmosphere and adherence to service standards. Your involvement in local marketing and community initiatives will strengthen customer relationships and brand engagement.
Key Responsibilities:
• Lead daily customer service operations
• Coach team on identifying customer needs
• Create a customer-first culture with stakeholders
• Drive community engagement and marketing efforts
• Recognize and develop high-performing team members
Requirements:
• Minimum of 1 year in leadership roles
• Committed to high-quality customer service
• Results-driven sales experience
• Excellent communication and mo...