Position Overview
Assist incoming and outgoing guests in transporting luggage to and from guest rooms.
At **InterContinental Hotels & Resorts** **®** we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
+ **Be charming** by being approachable, having confidence and showing respect.
+ **Stay in the moment** by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.
+ **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
+ Promptly and safely transport luggage to and from guest rooms.May secure, tag and store luggage at guest’s request.
+ Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
+ Respond appropriately to guest complaints.Inform supervisor of major pr...