Position Overview
Job Description
- Welcome guests upon arrival with professionalism and warmth
- Assist guests with luggage handling, storage, and room delivery
- Escort guests to their rooms while introducing hotel facilities and services
- Coordinate efficiently with Front Office and Concierge teams
- Support guest requests promptly and courteously
- Ensure lobby and entrance areas remain organized and welcoming
- Assist with transportation arrangements and guest departures
- Maintain the highest standards of luxury hospitality and guest service at all times
Qualifications
- Passion for luxury hospitality and exceptional service
- Strong interpersonal and communication skills
- Attention to detail and commitment to excellence
- Ability to work as part of a diverse, dynamic team
- Previous experience in a luxury hotel environment is an asset
- A proactive,...