Position Overview
Job Description
Reports to: Front Office Manager/Rooms Manager
General Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests.
Specific Responsibilities:
- Cleans lobby areas and entrances and maintains free of debris in order to present a clean and attractive facility to customers
- Assists other employees and departments to contribute to the best overall performance of the department and hotel.
- Greets and assists arriving guests with help unloading luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart. Valets offer to park guest's vehicle and give claim ticket.
- Assists departing guests by transporting luggage from room to lobby, and helping the guest load lu...