Position Overview
Beauty and Wellness Spa Front Desk Customer Service Officer About Us De Beaute is a premier Beauty and Wellness Spa dedicated to providing exceptional wellness and beauty services to valued clients. We take pride in creating a relaxing and welcoming environment for all our visitors.
Job Description We are seeking a friendly Front Desk Customer Service Officer to welcome clients, manage appointments and inquiries, and ensure an exceptional guest experience.
Key Responsibilities - Greet and welcome clients with a warm and professional demeanor
- Manage appointment bookings and scheduling using our system
- Handle phone calls, emails, and walk-in inquiries promptly and courteously
- Provide information about our services, promotions, and packages
- Maintain the cleanliness and organization of the reception area
- Process payments and manage billing accurately
- Coordinate with th...