We are looking for a friendly, motivated and customer-focused Retail and Museum Assistant Manager to join our team in Battersea Power Station, London. This role combines museum visitor engagement with retail responsibilities and would suit someone with previous experience of working in a museum, gallery or cultural venue. Strong sales skills in a retail/cultural environment are essential.

Key Responsibilities

• Provide a welcoming and professional experience for museum visitors
• Warmly engage customers in the museum shop, demonstrate deep product knowledge and upsell where appropriate
• Process sales transactions and fulfil online orders where necessary
• Answer visitor enquiries and share information about the museum, events and promotions
• Facilitate monthly events hosted by a variety of visiting artists, designers and makers including craft workshops and studio pop-ups
• Maintain high visual merchandising standard...