BENEFITS: BASIC SALARY OF RM 3,000 ,NIGHT SHIFT ALLOWANCE UP TO RM 300 AND KPI UP TO RM 400. RM 300 FULL ATTENDANCE ALLOWANCE EPF, SOCSO, 12 DAYS OF ANNUAL LEAVE, 14 DAYS OF MEDICAL LEAVE. RECEIVE 1 MONTH OF PAID TRAINING LOCATED NEAR TO LRT STATION WHAT WE’RE LOOKING FOR: SPM AND ABOVE ARE WELCOME TO APPLY. MUST BE FLUENT IN MANDARIN (TRADITIONAL) BOTH SPEAK AND READ REQUIRE FOR BASIC ENGLISH WILLING TO WORK ON A 24/7 ROTATIONAL SHIFT (5 WORK DAYS AND 2 OFF DAYS). WORKING HOURS (9 HOUR WORKDAY AND 1-HOUR BREAK.) REQUIRE TO WORK PHYSICAL AT PJ OFFICE MUST BE ABLE TO START BY OCT 2024 DUTIES: -RESPOND PROMPTLY AND EFFECTIVELY TO A HIGH VOLUME OF INBOUND CUSTOMER COMMUNICATIONS, INCLUDING INBOUNDE CALLS, EMAILS, AND LIVE CHAT INQUIRIES, RELATED TO PRODUCTS AND SERVICE. -MAINTAIN A PROFESSIONAL AND POSITIVE ATTITUDE THROUGHOUT ALL CUSTOMER INTERACTIONS, ENSURING A GOOD CUSTOMER EXPERIENCE EVEN IN CHALLENGING SITUATIONS. -HANDLE REQUESTS FOR BILL ADJUSTMENTS, REFUNDS...