Position Overview
NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team is a diverse bunch of vibrant people, who are on a mission to make NYX the first choice for guests looking for a highβend stay with a unique, urban feel.
Main Tasks
- Offer exceptional guest care at all times
- Address guest concerns courteously and promptly to ensure their satisfaction
- Collaborate with colleagues in all departments to elevate the overall guest experience consistently
- Demonstrate a thorough understanding and strict adherence to the hotel's SOPs within the bar, along with a general knowledge of all standards across the establishment
- Operate the bar in a safe and organized manner, promptly reporting any issues to management
- Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times β including, but not limited to, Data Protection and Health and Safety regulations
- Complete any other reaso...