Position Type Part Time

Description

JOB SUMMARY

The position is typically the first point of contact for Mountain View Co-op (MVC) customers. The Bartender/Casino Attendant (BCA) must maintain a positive and cooperative attitude that promotes teamwork, integrity, honesty, and helpfulness. The BCA must embrace and exhibit MVC’s philosophy and culture of customer service.



REPORTING RELATIONSHIP

Reports to the Location Manager.



ESSENTIAL DUTIES & RESPONSIBILITIES


+ Establish and maintain a positive customer service experience.

+ Establish and maintain a positive experience for MVC customers, clients, and vendors, through professional interpersonal interactions.

+ Report for duty in a fit condition, complying with the location dress code and acceptable personal hygiene.

+ Handle any customer complaints in a prompt and professional manner.

+ Provide feedbac...