Barista/Service Executive
Overview:
The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.
Duties & Responsibilities:
Operations:
-Preparation of high quality coffees and beverages
-Execute latte art
-Calibration of equipment
-Ensure every customer feels welcome to the place
-Provide excellent and friendly service to customers
-Ensure smooth and pleasant ordering experience
-Ensure accurate and professional delivery of food and beverages
-Ensure smooth and polite payment process
-Assist with packing and delivery orders
-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
-Willing to go the extra mil...