POSITION: BARISTA (Service Specialist)

REPORTS TO: UNIT MANAGER

Starting Rate: $13.00 per hour plus tips

General Description:

Responsible to provide food, beverages and service to Guests at a level of quality that ensures their satisfaction and their desire to return.

Qualification/Requirements:

• Solid product knowledge

• Barista Certification

• Able to resolve complaints and problems as they arise from customers and employees

• Take Barista test every 6 months

• Must be able and willing to mix, sell and serve approved alcoholic beverages to guests aged 21 and older         upon request and verification of age requirement

Desired Qualities and Characteristics:

• Above average communication skills.

• Leadership

• High sensitivity and ability to respond to Guest needs.

• Able to follow directions.

• High enthusiasm and desire to succeed.