Position Overview
- Preparing and serving hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
- Preparing and serving food items such as soups, sandwiches and pastries
- Operating coffee equipment, including espresso machines, grinders and brewers
- Greeting customers when they enter the building
- Taking orders, including offering menu recommendations and noting dietary restrictions and customizations
- Building relationships with customers and promoting and recommending menu options to customers
- Restocking supplies, such as cups, lids, coffee beans, syrups and pastries
- Making drinks according to company recipes and standards
- Keeping the work environment and cafe seating area clean, sanitary and organized
- Cleaning countertops and behind the counter, including the coffee grinders, decanters or milk frothers
- Working the point-of-sale (POS) system to complete transactions
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