Position Overview
Overview The Post Oak Hotel is seeking a Barista to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Barista will be responsible for creating a great guest experience through preparing and serving espresso-based coffee drinks and other beverages. Responsibilities Greet guests and welcome them in a friendly manner Take drink orders and follow policy regarding service of alcohol Know the menu and be able to explain menu items, ingredients, and preparation methods to guests Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation Check on guests during their stay to ensure satisfaction and address requests/concerns Handle guest complaints or concerns professionally and bring issues to management Collaborate with fellow baristas to ...