Duties

• Supervise and coordinate banquet and event service operations
• Lead and support the banqueting service team during events
• Deliver exceptional guest service and maintain 5* hospitality standards
• Brief staff before events regarding service requirements and event details
• Monitor service quality, presentation, and guest satisfaction
• Handle guest requests and resolve service issues professionally
• Ensure banquet venues are clean, organized, and properly prepared
• Coordinate effectively with kitchen, bar, and event teams
• Maintain compliance with hygiene, health, and safety standards
• Assist with stock control, equipment handling, and operational reporting
• Provide a warm and welcoming experience to guests, ensuring their satisfaction and comfort
• Receive guests in a friendly and welcoming manner
• Receive meal orders and serve food and beverages to gues...