As a OneMain Bankruptcy Specialist you will be involved in the provision of quality service to customers and merchants. This position fields inbound calls and works to provide a satisfactory resolution based on approved strategies. Fact-finding analytical activities are required.

**In the Role**

+ Handle incoming calls from branch personnel, customers, and external vendors to resolve inquiries
+ Handle Trustee remittances, including balance procedures
+ Process bankruptcy notices, discharges, dismissals, reaffirmations and/or file proof of claims
+ Perform preliminary research on unidentified payments
+ Uses independent judgment to make surface decisions and resolve some situations
+ Analyzes customer and branch needs/requests and makes a determination as to the best method of resolving those issues
+ Provides analysis on unidentified payments, misapplied payments, as well as system rejects
+ Will communicate with customers, OneMain Team Members (...