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Banking Voice Agent – Fraud & Customer Care (EN/ES)

Genpact
Location 📍 johannesburg, South-Africa
Posted 📅 June 17, 2026
Work Type ⏰ Full-time

Position Overview

A global technology services company is looking for a Banking Customer Care Voice Agent in Johannesburg. The role involves addressing fraudulent activity calls and assisting clients in resolving issues. Candidates must have a high school diploma and basic knowledge of Word and Excel. Strong customer service skills are desired, along with flexibility in schedules. This is an opportunity to work with a leading force in AI and digital innovation while contributing to meaningful change.
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Job Details

Employment Type
Full-time
📊
Category
HR Services
🏠
Work Arrangement
On-site
📍
Location
johannesburg, South-Africa