**Overview:**

Fulfills and assists with management of requests for filing and retrieving loan folders and documents for Commercial, Consumer and Residential Mortgage loans.

**Primary Responsibilities:**

+ Process imaged document retrieval requests for business partners and external customers utilizing Bank and vendor owned repository systems.
+ Scan and image documents.
+ Package and send loan folders and/or documents via external postal delivery.
+ Box, ship, retrieve and track folders and/or documents to and from storage warehouse.
+ Contact prior servicers or sellers for loan documentation, on an as needed basis.
+ Provide operational and project support to department Group Leaders.
+ Receive and process incoming and outgoing loan folders, and/or documents in a timely and accurate manner.
+ Assist with procedure writing.
+ Transport requested loan folders and/or documents to and from onsite business partners.
+ Track and query in...