Flexible Work, Better Balance
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
What you’ll do Source and manage statement data accurately in line with operational requirements. Resolve queries and escalations within defined service level agreements (SLAs). Capture and process manual credits accurately and within expected timeframes. Communicate with internal teams and external service providers to resolve issues efficiently. Identify data or statement discrepancies and elevate appropriately for resolution. Maintain awareness of sporting events that may drive transaction volume spikes. Monitor and respond to processor queries in a timely manner. Ensure VIP queries are prioritised and handled efficiently. Support end-to-end operational processes across banking functions. Identify opportunities to improve processes through automation or efficiency enhancements. Continuously build knowledge and improve performance through self‑development. Support t...