Position Overview
Bank Direct Contract, Special Assets Account Manager, Risk Management Group-(WD80720)
Job Purpose
Manage IBG 4 Credit Program – Small (CP-S) portfolio of delinquent cases with the aim to bring down the overdues
Manage IBG 4 CP-S Non-Performing Loans (NPLs), Specific Provision (SP) and NPL Rate, by actively pursuing NPLs resolution with a view to maximise recovery of NPLs for the Bank
Key Accountabilities
Perform call to delinquent customers and monitor repaymentsProactive in managing cases to resolve the NPLs and maximise recoveryAssess rescheduling/settlement requestsAdhere to Enterprise Singapore’s loan monitoring and write-off requirementsUpdate system/database for reporting and tracking purposesResponsibilities
Understand the end-to-end CP-S Collection process from Soft-Collection through Rescheduling to EnforcementBe well-versed in own team process and functionsManage...