Job Description
Insight Global's client is hiring Bank Card Claims Associates to support customers filing claims related to bank card benefits. In this fully remote role, the Bank Card Claims Associate will review, investigate, and resolve claims tied to credit and debit card coverage while delivering a high level of customer care. This is a great opportunity for someone who is detail‑oriented, empathetic, and comfortable handling claims in a fast‑paced, customer‑focused environment

Day to Day:
Review and process bank card–related claims in accordance with policy guidelines and service standards
Determine eligibility, coverage, and reimbursement amounts based on benefit terms
Communicate with customers via phone and email regarding claim status, required documentation, and final determinations
Request and evaluate supporting documentation (receipts, statements, police reports, etc.)
Accurately document claim activity within Allianz systems
Escalate complex...