Develops knowledge and skills within a particular area or discipline.
Performs work assignments under the direction of a supervisor, manager or senior‑level associate.
May work on an alternating (i.e., every other semester) or temporary basis, attending school or vocational training during periods of non‑work.
Develops knowledge and skills within a technical discipline (i.e., technical support, software development, data analysis and reporting, networking / infrastructure support, DevSecOps / cloud support).
Typical duties may fall into an area as described below.
Technical Support
Assisting with troubleshooting hardware or software issues.
Helping resolve network connectivity problems or assisting with system configurations.