Banamex Assistant Vice President Fraud Prevention Customer Experience

Job Overview

The Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, processes, and procedures to minimize the impact of fraud in coordination with the Operations – Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities

• Manage a team, the budget, and planning
• Analyze fraud trends, conduct investigative research into fraud behavior and losses to determine the nature of fraud patterns
• Manage department projects and processes, including data sampling, modeling design, modeling development, validation, and implementation
• Lead modeling and analytical projects through completion