The team is responsible for supporting various businesses within TikTok, ensuring that their services are performing optimally, with a reasonable operational cost, using in-house and external tooling to achieve this. The team focuses on improving observability and operability of the various services, driven by data, ensuring stability of the business round the clock.

• Participate in on‑call of the service you are supporting, working to improve response processes as well as improving observability of the service
• Participate in the construction of operation and maintenance tools and platforms, and improve the operability of the services
• Ensure stability of the service through proactive risk monitoring, and working with stakeholders to close off the risks
• Identify key system risks through comprehensive data operations to review system health
• Accumulate best practices in operations, and propose new approaches ...