Join L’Occitane en Provence as a B2B Customer Service Associate. This role focuses on enhancing customer satisfaction through effective order management and communication in the US and Canada.
As a B2B Customer Service Associate, you will manage daily operations while ensuring customer satisfaction. With 1-3 years of relevant experience, you will handle inquiries, process orders, and collaborate with internal teams to address customer needs. Your skills in problem solving and process optimization will play a vital role in improving service levels and efficiency.
Key Responsibilities:
• Oversee daily operations of B2B customer service
• Process and fulfill orders accurately and quickly
• Collaborate with teams to resolve customer inquiries
• Optimize order fulfillment processes for better service
• Maintain accurate customer data and assist team members
Requirements:
• Bachelor’s degree in supply chain or business
• 1-3 years in supply chain management/cust...