AWS Support Engineer

Remote (UK) | Managed Services | AWS | Linux | Kubernetes | Terraform

AWS Support Engineer required by a growing software and managed services organisation supporting critical cloud-hosted customer platforms.

This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services.

Key responsibilities:

Day-to-day AWS platform support
Incident management and service restoration
Root cause analysis
AWS infrastructure maintenance
Patching and upgrades
Certificate renewals
Capacity management
Backup operations
Monitoring and alerting improvements
Operational documentation and runbooks
Release/change execution
IAM governance
Security compliance
Service ownership
On-call support participation

Technical environment:

AWS (EC2, S3, R...