Position Overview
Responsibilities
Elicit and document high-quality business and functional requirements.Perform system/functional analysis to facilitate the functional requirements document (UR)Creation of operational workflows, and use cases diagramsContribute towards the relevant sections of the Requirements Traceability Matrix (RTM)Provide viable solutions that improve operational efficiency, user experience, and delivers business initiativesReview and sign-off the artefacts and solutions produced by the technical teams and vendorConduct feasibility assessments and solicit impact analysis across various systems.Manage multiple project deliverables concurrently, ensuring alignment and consistency.Collaborate with business, technology, security, operations and compliance teams to drive solution design.Identify & Design User roles and User Access Matrix (UAM)Suppo...