Responsibilities

• Ensure service stability, uptime of the systems under the portfolio as per the agreed SLA


• Provide L3 support in the respective support areas and act on technical escalations


• Provide on-call support, BAU and projects


• Maintain systems in adherence with the audit and compliance requirements


• Manage and closely work with application teams by supporting J2EE platforms


• Opex (AMC) management for Middleware products in J2EE platforms


• Capex management for Middleware products in J2EE platforms


• Installation, Deployment and configurations for Websphere, Weblogic, Jboss, Tomcat


• Upgrade of Websphere, Weblogic, Jboss, Tomcat


• License compliance


• Audit management for J2EE platforms


• Incident, Change and Problem Management for J2EE platforms


• Cross Platforms support for Unix, Storag...