Job Description - AVP, SNOC Infrastructure Monitoring Engineer, Group Infrastructure and Cloud, Group Technology (WD71788)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Providing strategic directions for standardizing of Secure Network Operations Centre (SNOC) monitoring and efficient use of resources for pro‑active application/infrastructure monitoring.
• Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
• Overseeing creation and availability of SNOC monitoring metric...