To oversee and lead the Client Services for CIB clientele which manage and grow our existing client accounts by devising client strategy developing client relationships and delivering client objectives.

Operationalise and execute the activities at CCS :

• Supervise and monitor the transactions in the workflow system until successful execution
• Coordinate with Relationship team and Clients for resolving any technical and financial referrals
• Teach the staff and create sufficient back‑up
• Compliance of transaction to SOPs and SLA/TAT

KEY ACCOUNTABILITIES:

• Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.
• Provide on‑the‑job training and constructive feedback to assigned team members to support their overall development.
• Promote the FABs v...