Flexible Work, Better Balance
OCBC company is looking for an IT Knowledge Analyst to manage the Known Error Database (KEDB) in Singapore. This role focuses on ensuring KEDB entries are accurate and integrated into incident workflows to enhance resolution efficiency.
The ideal candidate will have at least 5 years in IT Service Management and strong documentation skills, alongside a Bachelor's degree in IT or related fields. The position emphasizes collaboration and continuous improvement in governance practices.
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