Job Description

Our client has an immediate requirement for an experienced AV Team Leader to join their London team. This is a fantastic opportunity for a high-calibre professional to play a pivotal role within an established operation, with real scope to shape, develop, and continuously improve the service offering.

Key Responsibilities:
•Primary point of contact onsite for our client.
• Staff leadership and mentorship to the onsite team/s and rota.
• Provide comprehensive reporting to the service delivery and account manager.
• Providing a senior level of technical support at the point of escalation.
• Operational Coordination between teams including the technical helpdesk, field service, projects teams and client liaison.
• To work with technical teams to provide accurate technical advice when required.
• To carry out detailed regular room checks.
• Meeting room support for VIP’s.
• Coordination of software/firmware upgra...