Join Encore as an AV Operations Manager and drive excellence in event technology! Focus on customer service, technician management, and workflow efficiency in a bustling convention center.
This role emphasizes leadership and strategic management in audio-visual operations. With a minimum of four years in the industry and two years in a supervisory position, you will facilitate effective communication among team members, manage workflow and inventory, and uphold quality assurance standards. Your dedication will support exceptional event experiences.
Key Responsibilities:
• Manage floor operations and technician workflow daily
• Lead scheduling and timekeeping for team members
• Review and approve client billing processes
• Keep daily equipment sheets updated and accurate
• Engage in essential pre-event meetings
Requirements:
• High School Diploma mandatory; Bachelor’s preferred
• 4+ years in AV and customer service fields
• 2+ years of supervisory experi...