Responsibilities:

1. Defining Configuration Specifications and Business Analysis Requirements:

o Collaborate with stakeholders to understand AV technology needs.

o Define configuration specifications for Cisco Video Conference systems managed via Control Hub, Microsoft Teams meetings, and conference room technology (control, video, and audio).

o Gather business analysis requirements to align AV solutions with organizational goals.

2. Quality Assurance:

o Perform quality assurance checks on AV systems and processes.

o Ensure AV solutions meet performance standards and user expectations.

o Align IT with project team for multiple building projects

3. Technical Troubleshooting:

o Investigate, troubleshoot, and remediate AV-related issues.

o Provide recommendations to the team for improvements.

4. Contractor Management:

o Coordinate with contracted companies f...