Overview

Bring your workshop know-how into a decision-making role. As an Automotive Technician, you will support end-to-end handling of Extended Warranty and related programs—assessing claims, validating technical reports, and processing payments—while ensuring accuracy, cost control, and compliance with policy terms.

Responsibilities

• Assess, validate, and approve claims within your authority
• Review repair estimates, technical reports, and supporting documents from dealers/workshops
• Process and manage claims payments accurately and on time
• Ensure all claims comply with policy terms, internal guidelines, and documentation standards
• Liaise with dealers, workshops, and internal stakeholders to clarify technical issues and justify claims
• Monitor claims trends; highlight abnormal patterns and potential fraud
• Support cost control initiatives and benchmark reasonable repair costs
• Contribute to p...