Pioneer automotive transformation in the role of Automotive Solutions Analyst with Tekion. Focus on user training, SaaS implementations, and customer engagement in a growing team.
Tekion is on the hunt for a motivated Business Solutions Analyst I to support its Professional Services team. Your focus will be on implementing scalable solutions across dealerships, gathering business requirements, and assisting with configurations. In this role, you'll enhance operational efficiencies while creating exceptional user experiences.
Key Responsibilities:
• Facilitate user training during implementation
• Deliver engaging DMS training to dealership staff
• Coordinate with fellow specialists to ensure execution
• Identify and mitigate implementation risks proactively
• Keep detailed notes and manage structured setups
Requirements:
• At least 5 years of DMS experience in the auto field
• Proven success in implementing SaaS at auto dealerships
• Superior communicat...