Position Overview
Dealership:L0823 Subaru of Sterling
Subaru of Sterling
Now Hiring: Automotive Service Manager/ Fixed Ops Manager
We are seeking a proven leader to oversee and elevate our service department at a well-established dealership.
This opportunity for a driven professional who understands what it takes to deliver exceptional client experiences while maximizing profitability, efficiency, and team performance.
What You’ll Do:
+ Lead and develop a team of advisors, technicians, and support staff
+ Drive customer retention through elite-level service and follow-up
+ Monitor and improve key performance metrics (ELR, CP/RO, hours per RO, CSI, warranty performance)
+ Maintain strong manufacturer compliance and operational standards
+ Oversee scheduling, workflow, and shop productivity
+ Collaborate with parts and sales departments to maximize overall fixed ops performanc...