Join Yorkdale Volkswagen as an Automotive Service Advisor in Toronto. You'll facilitate a top-notch customer experience through effective communication and seamless repair coordination.
As a Service Advisor at Yorkdale Volkswagen, you'll play a critical role in ensuring customer satisfaction in our service department. This full-time position requires you to manage repair orders, recommend services, and collaborate with technicians. Strong organizational and interpersonal skills are essential for success in this dynamic role.
Key Responsibilities:
• Greet customers and enhance their service experience
• Inspect vehicles to identify service requirements
• Accurately document customer concerns and repair needs
• Provide clear communication of service timelines
• Maintain customer records and follow-up activities
Requirements:
• High school diploma or equivalent
• Solid understanding of automotive service practices
• Excellent communication and interpersona...