Duration : 06 Months (Possibility of extension/conversion based on performance and budget)

Client : One of the largest Diesel Engines and Power Generators manufacturers in the US

Overview :

We are looking for a Service Admin who serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.

Duties :

• Assesses customers needs and gathers pertinent information creates basic work orders in appropriate systems. Provides some status updates to customers, as requested.
• Involves a high volume of customer interaction, including answering phone calls, providing quotes, scheduling service appointments, creating work orders, responding to emails, and maintaining clear communication with both customers and internal teams.

Qualifications