Be an Automotive Implementation Expert at Dealerware, focusing on enhancing the onboarding experience for dealerships. Your training and support efforts will ensure clients realize platform value early on.
As an Implementation Specialist at Dealerware, your role is pivotal in customer onboarding. You will facilitate training, oversee platform configurations, and ensure dealers achieve optimal setup for their B2C rental sites. Through effective communication and proactive problem resolution, you will reinforce best practices and optimize adoption rates
Key Responsibilities:
• Facilitate engaging training sessions for dealership teams
• Oversee setup and configuration of Dealerware platforms
• Serve as the main contact for customers during onboarding
• Report monitoring activities and customer performance metrics
• Collaborate with cross-functional teams for continuous enhancement
Requirements:
• 1–3 years of experience in implementation or customer success
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