Position Overview
Job Summary: The OEM Certified Technician is responsible for performing high-quality maintenance, diagnostic, and repair services on products following the OEM standards and specifications.
This role requires advanced technical knowledge, hands-on skills, and a commitment to delivering exceptional customer service.
Key Responsibilities:
- Perform routine maintenance and repairs on OEM products.
- Conduct diagnostic tests to identify issues and determine appropriate solutions.
- Adhere to OEM guidelines and specifications during all maintenance and repair activities to ensure product integrity and safety.
- Stay up-to-date with the latest OEM training, certifications, and service bulletins.
- Ensure all work areas are clean and organized.
- Communicate effectively with advisors, explaining the nature of the problems, the work that needs to be done, and the estimated timef...